9j999 Privacy Policy

We collect various types of information when you register on the 9j999 platform and use our services. The purpose of collecting this information is to provide you with the best possible service, ensure the security of your account, and meet legal obligations.

1.1 Information You Provide Directly

When you open an account or use services on 9j999, the following information is collected directly from you:

• Full name and date of birth (for age verification)
• Valid email address and contact details
• National ID or passport number (for identity verification)
• Mobile number linked to bKash, Nagad, Rocket, or Upay (for transactions)
• Username and password
• Any information provided when contacting our support team

1.2 Automatically Collected Information

Certain information is collected automatically when you browse our website:

• IP address and device type
• Browser version and operating system information
• Time, date, and duration of site visits
• Pages visited and navigation patterns
• Information collected through cookies and similar tracking technologies
• Referral source (where you came from before reaching our site)

1.3 Transaction Information

To process deposits and withdrawals and to maintain financial security, we store information about transaction history, amounts, and methods. The minimum deposit is ৳300 and the minimum withdrawal is ৳500.

9j999 does not sell, rent, or commercially exchange your personal information. However, sharing information with certain third parties may be necessary in specific circumstances to operate our services.

3.1 Permitted Circumstances

• Payment processors: Necessary information is shared to complete bKash, Nagad, Rocket, and Upay transactions
• Technology partners: Contracted companies for server hosting, data analytics, and cybersecurity
• Law enforcement agencies: Providing information upon a court order or a legitimate request from a relevant authority
• Fraud prevention: Exchanging necessary information with authorized agencies to maintain security

3.2 Third-Party Obligations

Third parties contracted with us are obligated to use your information only for specified purposes. They may not disclose your information to any other party without our instruction.

9j999 uses industry-standard security technology to keep your personal and financial information safe. Our security infrastructure is regularly updated and tested.

5.1 Technical Security

• SSL encryption: All data transmission on the site is secured with 256-bit SSL encryption
• Firewall protection: Advanced firewall systems to prevent unauthorized access
• Password hashing: Passwords are never stored directly — only encrypted hashes are kept
• Secure servers: Your information is stored in protected data centers
• Regular audits: Security testing and vulnerability assessments are carried out on a regular basis

5.2 Acknowledging Limitations

No data transmission over the internet or electronic storage is 100% secure. We are committed to providing the highest level of protection, but we cannot guarantee absolute security. If you notice any suspicious activity, please notify our support team immediately.

As a 9j999 user, you have certain important rights over your own information. We are committed to respecting these rights.

7.1 Right to Access Information

You may request a copy of your personal information held by us at any time. Contact our support team and we will provide it after verification.

7.2 Right to Correct Information

If your profile contains any incorrect or incomplete information, you may request a correction. Identity verification may be required for certain changes.

7.3 Right to Delete Information

When closing your account, you may request deletion of your personal information. However, certain information may need to be retained for a defined period due to legal and regulatory requirements.

7.4 Right to Opt Out of Marketing Communications

You may unsubscribe from promotional emails and notifications at any time. However, important account-related notifications will always be sent.

9j999 reserves the right to update or change this privacy policy at any time. For significant changes, we will notify you in the following ways:

• Publishing a clear notice on the website
• Sending a notification to your registered email
• Updating the "Last Updated" date at the top of the page

If you continue using our services after the updated policy is published, you will be considered to have agreed to the new terms. We therefore recommend reading any policy changes carefully.